Privacy Policy
Last updated: April 15, 2026
My CA Real Report LLC (“MyCARealReport”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website,
create an account, place an order, or use our services.
1. Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, username, password
- California Customer Records: Street address, city, county, ZIP code, APN (Assessor’s Parcel Number), buyer/seller names and emails
- Commercial Information: Order details, invoice status, report history
- Internet / Electronic Activity: IP address, browser type, pages visited, cookies
- Inferences: Derived preferences based on your orders and usage
2. How We Collect Information
- Directly from you when you register, log in, or submit an order
- Automatically through cookies, server logs, and analytics when you use the site
- From third-party service providers (e.g., email delivery via Twilio/SendGrid)
3. How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve our Natural Hazard Disclosure reports
- Process and fulfill orders (including generating GIS-enhanced PDFs)
- Send order confirmations, invoices, and report delivery emails
- Manage your account and provide customer support
- Comply with legal obligations (California Civil Code §1103 and related statutes)
- Detect and prevent fraud or abuse
4. How We Share Your Information
We do NOT sell your personal information.
We may share your information only with:
- Service providers (hosting, email delivery, payment processors for manual invoices)
- Professional advisors (lawyers, accountants) when required for legal reasons
- Law enforcement or regulators when legally required
5. Your California Privacy Rights (CCPA/CPRA)
As a California resident, you have the right to:
- Know what personal information we have collected about you
- Delete your personal information (subject to legal exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information (we do not sell data)
- Limit the use of your sensitive personal information
To exercise any of these rights, email privacy@mycarealreport.com. We will respond within 45 days (or 90 days with extension if needed).
6. Data Security
We use industry-standard security measures (encryption, access controls, secure servers) to protect your information. However, no system is 100% secure.
7. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.
9. Contact Us
My CA Real Report LLC
privacy@mycarealreport.com
This Privacy Policy is governed by California law. My CA Real Report LLC is a California-based company.